Emotions and service in the digital age

Advances in digital technology have ushered us into what is referred to as industry 4.0 or the digital age. With it come opportunities to improve the methodologies we use to research and analyse emotions, to help people manage their emotions, as well as develop their socio-emotional skills. Industry...

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Bibliographic Details
Other Authors: Härtel, Charmine E. J., 1959- (Editor) 
Zerbe, W. J., 1956- (Editor) 
Ashkanasy, Neal M., 1945- (Editor) 
Corporate Author: Emerald Insight (online služba) (Distributor) 
Format: eBook
Published: Bingley : Emerald Publishing, 2020
Series:Research on emotion in organizations
elektronické knihy
Online Access:Plný text
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