Emotions and service in the digital age
Advances in digital technology have ushered us into what is referred to as industry 4.0 or the digital age. With it come opportunities to improve the methodologies we use to research and analyse emotions, to help people manage their emotions, as well as develop their socio-emotional skills. Industry...
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Médium: | E-kniha |
Jazyk: | angličtina |
Vydáno: |
Bingley :
Emerald Publishing,
2020
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Edice: | Research on emotion in organizations
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Žánr/forma: | sborníky elektronické knihy |
ISBN: | 978-1-83909-261-9 978-1-83909-259-6 978-1-83909-260-2 |
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On-line přístup: | Plný text |
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