Interviewing users : how to uncover compelling insights

"Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that’s not the case. Interviewing users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyo...

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Bibliographic Details
Main Author: Portigal, Steve (Author) 
Other Authors: McCracken, Grant David, 1951- (Author of introduction, etc.) 
Format: Book
Language:English
Published: Brooklyn, New York : Rosenfeld Media, 2013
Genre/form:studie
příručky
studies
handbooks, manuals, etc.
ISBN:978-1-933820-11-8
1-933820-11-X
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Cover Image
Status Sublibrary Description Location LCC Call number Old Call number
Regular loan NTK collection
FS
3rd floor, Business and IP Support, shelf 3FS/11 H61 .28 .P67 2013 A 58957