Managing uncertainty in crisis : exploring the impact of institutionalization on organizational sensemaking

"This book studies the variety of organizational strategies selected to cope with critical uncertainties during crises. This research formulates and applies an institutional sense-making model to explain the selection of strategies for coping with uncertainties during crises to answer the quest...

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Hlavní autor: Lu, Xiaoli (Autor)
Korporace: SpringerLink (online služba) (Distributor) 
Médium: E-kniha
Jazyk:angličtina
Vydáno: Singapore : Springer, 2017
Žánr/forma:monografie
elektronické knihy
ISBN:978-981-10-3990-4
978-981-10-3989-8
978-981-13-5018-4
9789811039898
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On-line přístup:Plný text
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245 1 0 |a Managing uncertainty in crisis :  |b exploring the impact of institutionalization on organizational sensemaking /  |c Xiaoli Lu 
264 1 |a Singapore :  |b Springer,  |c [2017] 
264 4 |c ©2017 
300 |a 1 online zdroj (xxvii, 239 stran) :  |b ilustrace 
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504 |a Obsahuje bibliografické odkazy 
505 0 |a 1. Managing Uncertainty in Crisis Sensemaking: A Core Challenge for Public Leadership -- 2. Coping with Uncertainty: Towards an Institutional Sensemaking Model -- 3. Exploring the Influence of Institutionalization on Sensemaking in Crises: A Research Design -- 4. The U.S. Federal Emergency Management Agency and the 2005 Great New Orleans Flood: A Deinstitutionalized Response Organization Facing Unknown Unknowns -- 5. NASA and the Space Shuttle Columbia Disaster: An Institution Coping with "Unknown Unknowns" -- 6. BP and the 2010 Gulf Coast Oil Spill Disaster: An Arrogant Organization Coping with a "Known Unknown" -- 7. The Los Angeles Police Department and the 1992 LA Riots: A Mythical Organization Coping with Known Unknowns -- 8. Towards a Theory of Institutional Sensemaking: Building on a Comparison of Four Cases 
520 |a "This book studies the variety of organizational strategies selected to cope with critical uncertainties during crises. This research formulates and applies an institutional sense-making model to explain the selection of strategies for coping with uncertainties during crises to answer the question why some organizations select a rule-based strategy to cope with uncertainties, whereas others pursue a more ad hoc-based strategy. It finds that the level of institutionalization does not affect strategy selection in the initial phase of responding to crises; that three rigidity effects can be identified in the selection of sense-making strategies once organizations have faced the failure of their selected strategies; that discontinuities in the feedback loop of sense-making do not necessarily move organizations to switch their sense-making strategies, but interact with institutionalization to contribute to switching sense-making strategies."--Nakladatelská anotace 
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